Getting Up To Speed On Chatbots

Understanding chatbots

It’s no wonder you’re hearing a lot about chatbots these days. With 2.5 billion people worldwide using at least one messaging platform, and more than 1.6 billion of them using Facebook Messenger, social messaging is driving an exciting opportunity for retailers. As with the advent of mobile, and with the web before that, AI Chatbots for retail offer a fresh way for brands to interact with their customers. Understanding chatbots and where they fit will help you get quickly up to speed on social selling. 

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