We Meet The Aerie Chatbot

At the April 2017 Facebook Developer Conference, Mark Zuckerberg announced a new version of Facebook Messenger containing a host of features that would help ecommerce retailers fully engage with their customers. Women’s intimates retailer Aerie immediately launched a chatbot that took advantage of many of the new features.

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Chatbot Reviews: E.L.F Chatbot at the Mall of America

During Holiday 2016, we took a look at E.L.F, the chatbot at the Mall of America in Minneapolis and another AI offering out of the IBM Watson stables. The Mall has over 520 stores and restaurants, an indoor theme park, a 1.3 million gallon aquarium, and its own wedding chapel. Forty million visitors a year walk the 4.2 million square feet each year. And they now have a chatbot. visitors a year walk the 4.2 million square feet each year. And they now have a chatbot. 1080bots keeps up with the latest ecommerce chatbots to help our clients create brilliant omnichannel experiences.

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Chatbot Reviews: The Facebook Messenger 1-800-Flowers Chatbot

The original 1-800-Flowers chatbot demonstrates that this company is no laggard. They launched their Facebook Messenger chatbot in April 2016 at the F8 conference. What better press than Mark Zuckerberg announcing “To order from 1-800-Flowers, you never have to call 1-800-Flowers again.”

Well, things have moved on and we see a new version of the  1-800-Flowers chatbot powered by IBM Watson.

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Chatbot Reviews: Order Status Chatbot from Best Buy

As we get closer to the Holidays, customers get increasingly concerned that their orders are not going to be delivered on time. So the clever chaps at Best Buy are experimenting with an order status chatbot that will reduce the load on the call center by providing updates on customer orders. At 1080bots we take a good look at ecommerce chatbots to figure out the most helpful ecommerce conversational experiences.

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