- Order Confirmation
- Order Status
- Push Updates
- Ship Notifications
Reduce hold times, help customers faster.
Order tracking via site inquiry and email is okay, but come peak shopping times, the “where’s my order?” question is the one that creates the long hold times for your customer support center. Our order tracking chatbot is a more responsive and proactive supplementary channel that will leave you with happier customers. A smart conversational interface will give your customers more options to figure out when their order is going to arrive.
1080bots are designed to make everything easier for your customers.