- Issue RMA
- Packaging Feedback
- Product Feedback
- Refund Status
- Schedule Pickup
Ease the process of returns with our Returns Processing chatbot and keep customers happy and buying more.
Armed with an Order ID, or signing into the chatbot allow your customers to easily request to return a product and have a Returned Merchandise Authorization sent to them via email. The Returns Processing chatbot even asks them the reason for the return. Once the package has been picked up, the chatbot will provide notifications of receipt, return status and confirmation of refund. This chatbot works in unison with the implementation of returns functionality your website.
1080bots are designed to make everything easier for your customers.