During Holiday 2016, we took a look at E.L.F, the chatbot at the Mall of America in Minneapolis and another AI offering out of the IBM Watson stables. The Mall has over 520 stores and restaurants, an indoor theme park, a 1.3 million gallon aquarium, and its own wedding chapel. Forty million visitors a year walk the 4.2 million square feet each year. And they now have a chatbot. visitors a year walk the 4.2 million square feet each year. And they now have a chatbot. 1080bots keeps up with the latest ecommerce chatbots to help our clients create brilliant omnichannel experiences.
The team at 1080bots has been thinking more about the Return on Investment model to help retailers justify their initial foray into the chatbot space. Having seen a range of chatbot applications, from Best Buy’s Order Status Bot to Ebay’s Shopbot, we wanted to analyze the benefits of augmenting a customer service call center with a chatbot.
We love the Shop Spring site so when we discovered their Facebook Messenger chatbot in Forbes, we paid it a visit. The team at 1080bots is studying retail chatbots to improve our delivery of productive ecommerce conversational experiences. We know that the chatbot may be your customer’s first encounter with your brand and products, so it needs to be better than just good.
The team at 1080bots is studying retail chatbots to improve our delivery of productive ecommerce conversational experiences to represent your brand image and deliver business objectives. We heard via Business Insider that the eBay Shopbot was launched recently so we gave it a whirl. (November 2016).
Sephora is one of the earliest retailers to offer a chatbot experience consistent with its chic and modern brand values. The Sephora chatbot is available on Kik, a messaging platform popular with millennials. The team at 1080bots is continually reviewing chatbots to figure out how to create brilliant high-touch ecommerce experiences that represent brands and deliver on business objectives.
1080bots has become the go-to resource for retailers looking to add chatbots to their ecommerce, omnichannel roadmaps. With over 20-years experience in retail ecommerce we understand the technology and we know how to engage customers. Want to learn more about how 1080bots can help you add world-class chatbots to your omnichannel offering? Send a note to firstname.lastname@example.org, or fill out the form below and we’ll get right back to you.
1080bots builds smart, reliable, and modular chatbots for ecommerce. Early in 2016, we watched as people shifted their mobile interactions from Apps to Messaging Applications. We also saw a maturing of A.I technologies capable of helping ecommerce chatbots make sense of a natural language conversation.