The team at 1080bots has been thinking more about the Return on Investment model to help retailers justify their initial foray into the chatbot space. Having seen a range of chatbot applications, from Best Buy’s Order Status Bot to Ebay’s Shopbot, we wanted to analyze the benefits of augmenting a customer service call center with a chatbot.
The team at 1080bots is continually reviewing chatbots to figure out how to create memorable conversational experiences that represent brands and deliver on ecommerce objectives. Here’s a review of the White House chatbot (September 2016). We discovered the White House chatbot in a Facebook Messenger recommendation. The chatbot promised that we’d get a message to President Obama, a great job for a chatbot collecting information from a lot of people and passing it on.
1080bots has become the go-to resource for retailers looking to add chatbots to their ecommerce, omnichannel roadmaps. With over 20-years experience in retail ecommerce we understand the technology and we know how to engage customers. Want to learn more about how 1080bots can help you add world-class chatbots to your omnichannel offering? Send a note to email@example.com, or fill out the form below and we’ll get right back to you.
1080bots builds smart, reliable, and modular chatbots for ecommerce. Early in 2016, we watched as people shifted their mobile interactions from Apps to Messaging Applications. We also saw a maturing of A.I technologies capable of helping ecommerce chatbots make sense of a natural language conversation.