“Holiday 2017 – Can Chatbots Pass the Stress Test?”

Holiday 2017 chatbot

It’s that time of year again, with retailers investing heavily in holiday campaigns, merchandise, and staffing, and shoppers everywhere are investing time, energy, and savings in holiday cheer. The upcoming weeks between Black Friday and January sales provide an annual stress test, not only to a retailer’s processes and systems but more importantly, to their customers’ patience.

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We Meet The Aerie Chatbot

At the April 2017 Facebook Developer Conference, Mark Zuckerberg announced a new version of Facebook Messenger containing a host of features that would help ecommerce retailers fully engage with their customers. Women’s intimates retailer Aerie immediately launched a chatbot that took advantage of many of the new features.

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Chatbot Reviews: E.L.F Chatbot at the Mall of America

During Holiday 2016, we took a look at E.L.F, the chatbot at the Mall of America in Minneapolis and another AI offering out of the IBM Watson stables. The Mall has over 520 stores and restaurants, an indoor theme park, a 1.3 million gallon aquarium, and its own wedding chapel. Forty million visitors a year walk the 4.2 million square feet each year. And they now have a chatbot. visitors a year walk the 4.2 million square feet each year. And they now have a chatbot. 1080bots keeps up with the latest ecommerce chatbots to help our clients create brilliant omnichannel experiences.

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Chatbot Reviews: The Facebook Messenger 1-800-Flowers Chatbot

The original 1-800-Flowers chatbot demonstrates that this company is no laggard. They launched their Facebook Messenger chatbot in April 2016 at the F8 conference. What better press than Mark Zuckerberg announcing “To order from 1-800-Flowers, you never have to call 1-800-Flowers again.”

Well, things have moved on and we see a new version of the  1-800-Flowers chatbot powered by IBM Watson.

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Chatbot Reviews: IKEA Build Bot (not IKEA’s bot)

Recently Gam purchased a chest of drawers at an IKEA in Madrid – the IKEA Buildbot claimed to show him how to put it together. The team at 1080bots is studying retail chatbots to improve our delivery of productive ecommerce conversational experiences to represent your brand image and deliver business objectives. So we decided to see what Buildbot had to offer. At 1080bots we’re always studying retail chatbots to improve our delivery of productive ecommerce conversational experiences. Chatbots should both represent your brand image and deliver on business objectives.

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