The aftermath of the 2016 Holidays is the closure of 100 Macy’s stores with the loss of 10,000 jobs. Yet this comes at a time where Macy’s has also been investing heavily in its Omnichannel mix. At 1080Bots we see that conversational commerce via the messaging interface is a vital channel for retail. So we decided to take a look at the Macy’s chatbot on Facebook Messenger.
When the 1080bots team found this H&M chatbot on the Kik Messenger platform, we were eager to try it out. At 1080bots we’re constantly seeking out the best chatbot experiences.
The team at 1080bots has been thinking more about the Return on Investment model to help retailers justify their initial foray into the chatbot space. Having seen a range of chatbot applications, from Best Buy’s Order Status Bot to Ebay’s Shopbot, we wanted to analyze the benefits of augmenting a customer service call center with a chatbot.
We came across the Epytom chatbot, it’s implemented on both Facebook Messenger and Telegram. The team at 1080bots is studying ecommerce chatbots to improve our delivery of productive ecommerce conversational experiences. The Epytom chatbot is not a store, it does not sell, but it helps you buy if you follow the recommended flow.
We love the Shop Spring site so when we discovered their Facebook Messenger chatbot in Forbes, we paid it a visit. The team at 1080bots is studying retail chatbots to improve our delivery of productive ecommerce conversational experiences. We know that the chatbot may be your customer’s first encounter with your brand and products, so it needs to be better than just good.
The team at 1080bots is studying retail chatbots to improve our delivery of productive ecommerce conversational experiences to represent your brand image and deliver business objectives. We heard via Business Insider that the eBay Shopbot was launched recently so we gave it a whirl. (November 2016).
Sephora is one of the earliest retailers to offer a chatbot experience consistent with its chic and modern brand values. The Sephora chatbot is available on Kik, a messaging platform popular with millennials. The team at 1080bots is continually reviewing chatbots to figure out how to create brilliant high-touch ecommerce experiences that represent brands and deliver on business objectives.
The team at 1080bots is continually reviewing chatbots to figure out how to create memorable conversational experiences that represent brands and deliver on ecommerce objectives. Here’s a review of the White House chatbot (September 2016). We discovered the White House chatbot in a Facebook Messenger recommendation. The chatbot promised that we’d get a message to President Obama, a great job for a chatbot collecting information from a lot of people and passing it on.